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NewHow WhatsApp’s per-message pricing works

Sell and support on WhatsApp, with your whole team

A shared inbox, campaigns, chatbots, AI agents and a CRM on the official WhatsApp Business Platform. Built in India for Indian businesses, with no markup on Meta’s fees.

Try every Growth feature free for 14 days.

Aviral WhatsApp Platform team inbox with a customer conversation open
  • No markup on Meta fees

    Meta bills you directly for messages at its own rates. Our plan is a flat monthly fee.

  • Official Business Platform

    Built on Meta’s Cloud API with Embedded Signup. No unofficial tools that get numbers banned.

  • No caps on automation

    Build as many flow steps and triggers as your business needs. Plans differ by volume, not by gates.

  • Support from real people

    Talk to our team on WhatsApp, email or phone, from setup to your first campaign.

One place for every customer conversation

From the first message to the paid order, your team works in one product instead of five.

Every chat in one shared inbox

Assign chats, leave private notes, reply with saved answers, and see the free-reply window on every conversation.

Learn about team inbox
Team inbox with a conversation open and the contact panel on the right

Campaigns

Broadcasts that get replies, not blocks

Send approved templates to segments built from tags, lists, past orders or ad source. Schedule them, test two versions, and retarget people who didn’t reply.

  • Image, video, carousel and limited-time-offer templates
  • A/B tests and retargeting of non-responders
  • Delivery, read, reply and cost for every send
Sending a template to a selected list of contacts

Automation and AI

Answer at 2 am without hiring a night shift

Chatbots handle the common questions, AI agents answer from your own content, and the chat moves to a person the moment it needs one.

  • Visual flow builder with a test simulator
  • AI agents with a knowledge base, guardrails and human handoff
  • Office-hours replies, keyword menus and lead capture

Sales and commerce

From enquiry to paid order in the same chat

Every chat creates or updates a contact. Move leads through your pipeline, share products from your catalog, and send a UPI payment link without leaving the conversation.

  • CRM with leads, deals, stages and follow-up reminders
  • Product catalog, carts and order updates
  • Payment links through Razorpay, PayU or UPI
Contacts list with tags, lists and sources

Works with the tools you already use

Orders, leads and invoices flow into WhatsApp automatically. Anything else connects through Zapier, Make, n8n or our REST API and webhooks.

See all integrations
  • Shopify
  • WooCommerce
  • Zoho
  • HubSpot
  • Tally
  • IndiaMART
  • Google Sheets
  • Razorpay
  • Zapier
  • Make
  • n8n
  • WordPress

Live on WhatsApp the same day

No paperwork with us, no developers needed.

  1. 1

    Connect your number

    Sign in with Facebook, pick or create your WhatsApp Business account and verify your number. It takes about five minutes.

  2. 2

    Bring in your contacts

    Import a CSV, sync from Shopify or your CRM, or let every new chat create a contact automatically.

  3. 3

    Start the conversation

    Reply from the team inbox, send your first approved template and switch on a welcome bot.

Plans from ₹1,999 a month

Flat monthly pricing in rupees with GST invoices. Meta’s message charges go straight to Meta at Meta’s rates, with no margin from us. Try every Growth feature free for 14 days.

Starter
₹1,999 /month
Growth
₹4,999 /month
Pro
₹9,999 /month
Enterprise
Custom

Frequently asked questions

Do I need a WhatsApp Business API account before signing up?

No. You connect through Meta’s official signup inside the product, which creates or links your WhatsApp Business account. You need a Facebook login and a phone number that can receive an SMS or a call.

Can I keep using the WhatsApp Business app on my phone?

Yes. With coexistence, your existing number keeps working in the WhatsApp Business app while your team uses the shared inbox, campaigns and automation.

How are WhatsApp message charges billed?

Meta charges per delivered template message, by category: marketing, utility or authentication. Replies inside the 24-hour customer service window are free. Meta bills your business directly, and we add nothing on top.

Will my number get banned for sending broadcasts?

Not if you message people who opted in and follow WhatsApp’s policies. We use the official platform, show your number’s quality rating, and help you send to engaged segments rather than blasting your whole list.

Can it connect to my store, CRM or accounting software?

Yes. There are ready connectors for Shopify, WooCommerce, Zoho, HubSpot, Tally, IndiaMART and Google Sheets, plus Zapier, Make, n8n, a REST API and webhooks.

How long does setup take?

Most businesses connect their number and send a first message the same day. Template approval by Meta usually takes minutes to a few hours.

See it working with your own number

Book a 20-minute walkthrough with the Aviral Techlab team. We’ll connect your WhatsApp Business account with you and set up your first automation.